Privacy Policy

Brothers Perez Painting & Remodeling respects the privacy of website visitors, prospective customers, and customers. This Privacy Policy explains how information may be collected, used, shared, and protected when you visit brothersperezpr.com, request an estimate, call us, submit a form, or otherwise communicate with the business.

We may collect information that you voluntarily provide, including:

• First and last name
• Phone number
• Email address
• Property address or ZIP code
• Project type and description
• Desired project timeline
• Uploaded project photographs
• Appointment or estimate information
• Messages and communication history
• Any other information you voluntarily provide

The website and connected services may also automatically collect limited technical information, such as your IP address, browser type, device type, pages visited, referring website, approximate location, date and time of visits, website interactions, and cookie or analytics information.

We may use information to:

• Respond to questions and estimate requests
• Contact prospective and existing customers
• Schedule walkthroughs, estimates, and appointments
• Understand project needs and provide painting and remodeling services
• Send appointment confirmations and reminders
• Provide customer support and follow up on inquiries
• Improve the website and customer experience
• Measure website and advertising performance
• Prevent spam, fraud, misuse, or security issues
• Comply with legal obligations
• Send marketing communications when legally permitted and consent has been provided

When you submit a phone number or email address, Brothers Perez Painting & Remodeling may contact you about your inquiry, estimate, appointment, or requested services. These service-related messages are different from promotional marketing messages.

By providing a mobile number and submitting a website form, you agree to receive calls and text messages related to your inquiry, estimate, appointment, and requested services. If you separately agree to receive promotional communications, you may also receive occasional marketing messages.

• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP to unsubscribe from text messages.
• Reply HELP for assistance.
• Consent to receive marketing messages is not a condition of purchasing services.

We will not sell or share mobile opt-in information with third parties for their own marketing purposes. Promotional texts will be sent only when legally permitted and consent has been provided where required.

The website may use cookies or similar technologies for website functionality, remembering preferences, traffic measurement, analytics, advertising measurement, security, and improving website performance.

You can control certain cookies through your browser settings. Disabling cookies may affect some website functionality.

We may use services such as Google Analytics, Google Tag Manager, Google Ads, Meta Pixel, Meta Conversions API, call-tracking services, or other analytics and advertising tools. We do not represent that every listed service is currently installed.

These services may collect information about website interactions according to their own privacy policies. Their use may help us understand website traffic, measure advertising, and improve our services.

We may share information only when reasonably necessary with service providers and people who support business operations, including website hosting providers, customer relationship management platforms, scheduling providers, email and text-message providers, analytics providers, advertising platforms, payment processors if electronic payment is introduced, professional advisers, and contractors or team members involved with a customer’s project.

We may also disclose information to government authorities when legally required, to comply with law, protect legal rights, investigate fraud or security issues, or complete a business transfer.

Brothers Perez Painting & Remodeling does not sell personal information in the ordinary sense of exchanging it directly for money.

Information may be retained for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect the business. The appropriate retention period may vary based on the type of information and the reason it was collected.

We use reasonable administrative, technical, and organizational safeguards intended to protect information. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

Depending on where you live, you may have certain privacy rights. You may contact us to request access to your information, request correction of inaccurate information, request deletion where applicable, opt out of promotional emails, or ask questions about how your information is handled. You may opt out of text messages by replying STOP.

Some information may need to be retained for legal, accounting, contractual, or legitimate business purposes. We may need to verify your identity before responding to certain requests.

The website and services are not directed to children under 13, and Brothers Perez Painting & Remodeling does not knowingly collect personal information directly from children under 13.

The website may contain links to third-party websites or services. Brothers Perez Painting & Remodeling does not control and is not responsible for those third parties’ privacy practices, security, availability, or content. Review their policies before providing information to them.

We may update this Privacy Policy occasionally. When revisions are posted, the “Last Updated” date at the top of this page will be changed. We encourage you to review this page periodically.

Use the information below for privacy questions or requests: